Legal Centre

Please read these Terms of Service ("Terms") carefully before using GOAT MODE (the "App," "Service," "we," "us," or "our"). By creating an account or using GOAT MODE, you agree to be bound by these Terms and by our Privacy Policy.

1. What GOAT MODE Is — and Is Not

GOAT MODE is a mental-performance training app built for competitive swimmers. It provides daily check-ins, mindset "missions," an AI chat coach, breathing and race-preparation tools, and a library of publicly documented mental-training approaches used by real elite swimmers ("Swimmer Journeys").

GOAT MODE is not a medical, psychological, psychiatric, or therapeutic service. It does not diagnose, treat, or provide clinical advice for any mental health condition. Nothing in the App is a substitute for care from a licensed therapist, counselor, physician, or other qualified professional. If you are experiencing a mental health crisis, see Section 8 below.

You are interacting with artificial intelligence, not a human coach or therapist. The "GOAT Coach" chat feature is powered by an AI language model. It is not a licensed sports psychologist, therapist, or coach, and any user who is a minor will see regular reminders that they are talking with AI, not a person.

2. Eligibility and Age Requirements

You must be at least 13 years old to create a GOAT MODE account. We do not knowingly collect personal information from children under 13, and if we learn we have done so, we will delete it promptly.

If you are between 13 and 17 years old, you may only use GOAT MODE with the knowledge and permission of a parent or legal guardian, confirmed at sign-up. Your parent or guardian is responsible for supervising your use of the App and should be told if anything you discuss in the App raises a genuine concern about your wellbeing.

3. Your Account

You agree to provide accurate information when creating your account and to keep your login credentials confidential. You are responsible for all activity that occurs under your account.

4. Subscriptions and Payment

GOAT MODE offers a free tier and two paid subscription tiers (GOAT MODE PLUS and GOAT MODE PRO), billed monthly or annually. Payments are processed by Stripe, Inc.; we do not store your full payment card details. Subscriptions renew automatically unless canceled before the renewal date. You may cancel anytime from account settings; cancellation takes effect at the end of the current billing period. Except where required by law, payments are non-refundable. Billing currently runs through Stripe's web checkout rather than Apple App Store or Google Play in-app billing. Full subscription, billing-cycle and cancellation details are in our Subscription Terms and Refunds & Cancellations pages.

5. Swimmer Journeys — Real Athlete Content

The "Swimmer Journeys" feature summarizes publicly documented interviews and reporting about how named elite swimmers have described handling pressure, confidence, burnout, and related topics. This content is paraphrased from credible public reporting with a source cited on every entry, is not an endorsement of GOAT MODE by any athlete named, and is provided for educational and motivational purposes only.

6. Acceptable Use

You agree not to use GOAT MODE unlawfully or to harass or harm another person; misuse the AI Coach to generate content unrelated to mental performance coaching; interfere with or disrupt the Service; or misrepresent your age or impersonate another person.

7. AI Coach — Additional Terms

Responses are generated by an AI model and may occasionally be inaccurate or not appropriate to your situation. The AI Coach does not provide medical, psychiatric, nutritional, or legal advice. Conversations are logged so we can operate, secure, and improve the Service, and so messages indicating a possible crisis can be reviewed for safety. Free-tier AI Coach use is limited to a set number of messages per day.

8. Crisis Safety

GOAT MODE is not equipped to respond to mental health emergencies. If a message suggests thoughts of suicide, self-harm, or crisis-level distress, our system interrupts normal coaching and responds with crisis resources (such as 988 in the US, or findahelpline.com internationally) and encouragement to reach out to a trusted adult. If you or someone you know is in immediate danger, call your local emergency number right away. See our Safety page for details of our crisis-detection protocol.

9. Intellectual Property

GOAT MODE's design, software, branding, and original written content are owned by us or our licensors. You retain ownership of what you write in journal entries, check-ins, and chat messages; you grant us a limited license to store and process that content to provide the Service.

10. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE APP. OUR TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US IN THE PRIOR 12 MONTHS, OR $50.

12. Indemnification

You agree to indemnify and hold us harmless from claims arising from your violation of these Terms or misuse of the App.

13. Changes to the Service or These Terms

We may update the App or these Terms; material changes will be announced in-App or by email before taking effect.

14. Termination

You may delete your account at any time. We may suspend or terminate access for violations of these Terms.

15. Governing Law and Disputes

These Terms are governed by the laws of [GOVERNING LAW / STATE OF JURISDICTION], without regard to conflict-of-law principles. Any dispute arising from these Terms or your use of GOAT MODE will be resolved in the courts located in [GOVERNING LAW / STATE OF JURISDICTION], and you consent to that jurisdiction.

16. Contact

GOAT MODE is offered by [LEGAL ENTITY NAME], [BUSINESS ADDRESS]. Questions about these Terms can be sent to [SUPPORT EMAIL], or visit our Contact page for more ways to reach us.